document.write("<\/FONT><EM><STRONG>S<\/STRONG><\/EM>ince 1988,<EM> Consumer Critique<\/EM> has been dedicated to providing comprehensive evaluations for your customer service department. We are a professional mystery shopping company geared to test your customer service challenges.<BR><BR><EM><STRONG>C<\/STRONG>onsumer Critique<\/EM> understands the importance of customer service feedback. We focus primarily on customer service and sales, providing your company with valuable information. We are the partner with the business know how and the technical expertise you\'ve been looking for to decrease your cost and increase your customer satisfaction. With the trained eyes of our professional mystery shoppers, we can provide you with the important feedback of your business, as real customers would perceive it. <BR><BR><STRONG>\"Getting The Customers Perspective\"<\/STRONG><BR><BR><EM><STRONG>C<\/STRONG>onsumer Critique<\/EM> will customize a form to meet your specific needs. We will assist you in developing a comprehensive program that will assist you in catching what could be a potential problem before it happens. It can also be used in rewarding employees for a job well done. Furthermore, our evaluations are designed to be used as a training tool to enhance the aspects of your business.<BR><EM>Consumer Critique<\/EM> takes pride in providing their clients with timely and accurate evaluations. One of our staff members will review each report to ensure that it contains useful information prior to sending it to the client. All evaluations done by <EM>Consumer Critique<\/EM> are confidential and are immediately sent to the client after they have been reviewed. <BR><BR><STRONG><EM>\"Consumer Critique\"<\/EM><\/STRONG><BR><BR><STRONG><EM>C<\/EM><\/STRONG><EM>onsumer Critique<\/EM>\'s services has been aired on Evening Magazine and articles have been written about us in the Seattle Times.<EM> Consumer Critique<\/EM> is a proud member of the Better Business Bureau, as well as a member of the Multi-Family Housing Associations. You can read our monthly \"The Undercover Apartment Hunter\" articles in the Apartment Manager newspaper.<BR><BR><STRONG>W<\/STRONG>e would like an opportunity to discuss your customer service evaluation needs in more detail. Feel free to contact us by calling or clicking on the email link below after exploring the pages of interest to you.");